Are you obsessed with beer? Do you love sharing your passion for administration and customer service in a buzzing startup environment? Ready to make a big impact with some serious responsibilities? Then, welcome to your next adventure as our intern at BeerSecret! 

Our mission:
Belgium’s brewery scene has exploded in the last decade, leaving beer lovers overwhelmed by the sheer number of choices. That’s where BeerSecret steps in! We organize beer and brewery tours in Ghent, Brussels, and Bruges, guiding you through the rich Belgian beer culture. Since the pandemic, we’ve also started offering beer boxes, bringing our passion straight to your door in the most original way. 🍺✨

At BeerSecret, founder Liselot urgently needs a right-hand person to manage tour requests daily. Expect a variety of tasks, from scheduling the weekly calendar to handling invoices. Here’s what you’ll be doing:

• Schedule BeerSecret’s weekly tour calendar
• Manage communication with potential and existing B2C/B2B customers (mainly calls and emails)
• Provide accurate info to our guides and partners
• Follow up on new partnerships
• Handle all-round tasks, from sending invoices to automated messages
• Bring your creativity to the table
• Optimize the website (mainly e-commerce): find ways to make B2B & B2C bookings more efficient

Nice to Have:
Guide in Training: After some training, assist as a beer guide for large groups needing multiple guides. Sounds like an adventure, right?

Why You’ll Love This Internship: With a variety of tasks, you’ll gain tons of knowledge and experience. Expect a fun and versatile internship with plenty of learning opportunities. Plus, there’s lots of room for your own ideas and improvements. We promise! 🤩

• Passionate about beer, travel and events🍻
• You are enrolled in a school/university 
• Very good communication skills – both verbal and written: mainly English (French & Dutch is a plus)
• Fantastic administrative and organisational ability, with keen attention to detail.
• Amazing customer service skills, able to listen, understand and effectively provide solutions.
• Proactive, flexible and you have a start up mentality (no nine to five)
• Open to do some all round tasks in between (don’t worry, we won’t make you serve coffee, or maybe just once!) 
• Able to work independently and you aren’t scared for a big portion of responsibility

Period:
For interns: at least 3 months 

– The chance to grow the business together, from a small company to a well-known brand
– A quick decision-making process in a fast-changing environment  
– A very attractive co-working space in the heart of Ghent, in between all other startups thanks to our selection to the Startit @ KBC program.  (Brussels & Kortrijk are optional too)

Last but not least (or yeast,haha;)): In case if you’re looking for a job after a successful internship, you may be a great candidate to become BeerSecret’s first employee! ✨

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